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February 2018 Statistical Surveys

LAKEWOOD/DENVER(800) 748-3778 VIEW RVS
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Testimonials

Had the Greatest Experience

Zach shaw was my sales rep and absolutely amazing and patient. I purchased a 2017 airstream international signature 27' and had the greatest experience. This was my first RV, so I asked a ton of questions. Zach walked me through several models and sizes, even standing in the unit when it was so cold both of us were shivering. I took a ton of zach's time and he was always there to answer every question. When it came time to pick it up, the rest of the team did a great job on the pre inspection, hitch set up, trailer brake installation, paperwork, you name it. I can totally recommend not only windish but also Zach. Awesome! - Tom

Fast Turn Around and Good Experiences

I have done business with Windish for several years, purchasing three 5th Wheels from Corey, who along with Zach have always been great to us. I agree that the service department had challenges in the past, and I too was greatly frustrated in the slow turn around and errors. But now with Ty as the new service manager, I have had nothing but fast turn around and good experiences with them, and service advisors Taylor & Will are top notch. Keep it up guys! - Paul

Great Customer Service

For our first travel trailer, we could not have asked for a better overall experience. Zack and Al were great to work with on the sales front; helping us find just the right trailer that fit our needs and our budget. Dan was great for the walk-through prior to taking delivery and the finance team made the purchase process a breeze. 10% off in the parts department was a great bonus too since we needed everything to start out on our RVing adventure! - Jason from Denver, CO

No Sales Pressure

We recently purchased a Travel trailer from Windish RV. It was a great Experience. Looking at all the different trailers was great. There was no sales pressure from the sellers, and we were free to wander from camper to camper at our leisure looking at the different types. Once we decided on the one we wanted we went back the following weekend and purchased the trailer. Len Birnbaum was our sales rep and he was great. He answered all our questions, helped walk us through all the little details (like how to work this and that...as we are new to travel trailers.) The whole process was relatively simple and a pleasant experience. Thank you - Diane

Enjoyed the Experience

We purchased our Airstream through Len Birnbaum, and we thoroughly enjoyed the experience. He is pleasant and knowledgeable, and not pushy. Our walk through with Dan was great, and Missy in the finance department was efficient and easy to work with. We are highly satisfied customers. - Cheri

Realistic Timelines

I have worked specifically with Ty and Will in the service department. We did some major upgrades to our 2015 Voltage this year and also had a long list of warranty repairs. Ty and Will were both very willing to accommodate the changes we had to the order throughout the upgrade project. Both have returned my phone calls and kept me in the loop with what repair work was going on and staying within the budget presented. They gave very realistic timelines of completion dates. Both guys are willing to give good advice on repair work and both are very professional. I would highly recommend working with either of these two guys.
I have to also recommend working with Corey Shaw as he helped us build and order our unit, recommending specific changes that fit what our needs were and not trying to up-sell like other sales people would. Mitch in finance is also very good at keeping in contact and getting the deal closed in a timely manner.
- Megan

Upgraded To New Model

We took our 19' Airstream to Windish for some repairs and ended up buying a new 28' Airstream in the process. Brian in the Service Dept was conscientious, courteous and he took the time to fully explain our options for repairs. The repairs were performed exactly as promised with the exception of a delay in a part that he had no control over.

As we wandered around the lot, Manny offered to help us. He, too, was courteous, answered our questions and never attempted to hard-sell us on anything. After a few days, we decided to upgrade to the new model and contacted Manny, who answered more questions & professionally negotiated a sale that we were happy with.

We are very pleased with how everyone at Windish treated us and recommend them to anyone thinking about buying an RV. BTW, Windish's Service Dept gives priority to people who bought their RV through Windish, so buy from them because you'll get excellent service while you own as a bonus.
- Tupper

Airstream Service

Great Customer Service in the service department. Had a unique issue with the Airstream inverter and Brian along with Taylor worked me in to the schedule. While I was waiting they gave me updates frequently. Their approach to me as a customer felt like they had just graduated from a highly rated customer service program. I am so appreciative for their attention to my needs. - WR

Thank you!

We just wanted to leave a testimonial and thank you. Manny was our sales representative and he and all the folks we dealt with at Windish RV in Lakewood were polite, helpful, attentive and paid attention to the details that made our experience In buying a pre-owned travel trailer very enjoyable. Many times it is the small things in life that make a big difference and this group takes care of the small things as well as the more obvious big things. Should our needs change in the future in our RV'ing we will definitely come back! Thanks again and continued success to all of you there at Windish RV in Lakewood! - Curt from Thornton, CO

I would recommend Windish in the future.

Just a quick note to express my satisfaction with Airstream and Windish.
Manny (my sale consult) did a professional job and has continued contact to ensure my satisfaction. He has been a resource for any question I may have.
YES I would recommend Windish in the future.
- Steven from Evergreen, CO